TRAVELLERS DOST  ยท  Aapka Apna Dost

Executive Console

Your one-stop guide โ€” Sales & Ops flow, pricing, policies, payment terms, the booking form, every link and contact, all in one place.

๐Ÿ”„ Sales & Ops Flow
๐Ÿ“ Where to Price
๐Ÿ“Œ Points & Policies
๐Ÿ’ณ Payment & Cancellation
๐Ÿฆ Account Details
๐Ÿ“ Sales Booking Form
๐Ÿ”— Important Links
๐Ÿ‘ฅ Team & Contacts
How a trip moves ยท lead โ†’ review

Sales & Ops Flow

The full journey, in two halves. Pick which side you're on โ€” tick each step as you go.

0 of 10 done  ยท 
Step 5 ยท Research

Where do I pull the price from?

Pick the trip type. The console shows exactly which portal or source to open for each part of the package.

Know before you quote

Points & Policies

The things that trip people up if not said upfront โ€” destination by destination โ€” plus the money & policy terms every consultant must state while quoting.

โ˜…
The golden rule: anything not written in the quote is not promised. Entry tickets, on-ground extras, tips and local taxes โ€” always state clearly what is included vs excluded.
๐Ÿ’ก
Know the terms cold: payment, cancellation and account details below are the official figures โ€” state them clearly to every guest while quoting.
1 Destination-Specific Points
The key thing to flag per destination. Pick the sector.
2 Policies & Money Terms
State these before or while quoting โ€” every single time.
3 Always Worth Raising
Habits that separate a clean booking from a complaint.
  • Inclusions vs exclusions written on EVERY quote โ€” a habit, not an afterthought.
  • Peak vs off-season pricing โ€” destinations vary a lot; never quote off an old number.
  • Passport validity (6 months) for international โ€” check early, not at the end.
  • On-ground emergency contact โ€” tell the guest what to do if something goes wrong mid-trip.
  • Honest expectations โ€” drive times, weather, and what a 3โ˜… vs 4โ˜… realistically looks like at that destination.
โœ“
One rule for everyone: nothing goes to a guest or a vendor without being checked first.
The money rules

Payment & Cancellation

State these clearly to every guest while quoting โ€” they're the official terms.

1 Payment Terms
How much is due, and when โ€” by booking type.
ComponentPayment Terms
PackageHotels + Ground30% at the time of booking to secure the reservation. Remaining balance 25 days before departure.
Flights OnlyAirfareFull payment required before booking.
Hotels OnlyOnly hotelsFull payment required before booking.
โ˜…
Airfare is always separate from the package and needs full payment before booking. Package = Hotels + Ground ยท Hotels Only = only hotels.
๐Ÿ’ณ
Payment modes: UPI, NEFT, Debit Card or Credit Card. A 3% transaction charge applies on Debit / Credit Card payments.
2 Cancellation Policy
Cancellation charges by booking type and timeframe.
Booking TypeTimeframeCharges
Package Bookings30 days or more before arrival0% of total package
Less than 30 days from arrival25% of total package
Less than 21 days from arrival50% of total package
Less than 15 days from arrival100% of total package
Airfare ComponentN/AAs per airline rules
Hotel-Only BookingsN/AAs per hotel cancellation rules
๐Ÿ’ก
Always cross-check the actual vendor / airline / hotel cancellation slab before promising a refund to a guest โ€” vendor terms can be stricter.
For collecting payments

Account Details

Share these with guests to collect payment. Account name: Travellers Dost.

๐Ÿ’ณPay by Credit / Debit Cardtravellersdost.com/pay ยท 3% transaction charge appliesโ†—
Account NameTravellers Dost
Primary UPI IDtravellersdost@ybl
PhonePe7042240701
BankKotak Mahindra Bank
Account No.5448147010
IFSC CodeKKBK0004333
BranchHisar, Haryana
Account TypeCurrent
๐Ÿ’ณ
Payment modes: UPI, NEFT, Debit Card or Credit Card. A 3% transaction charge applies on Debit / Credit Card payments.
โœ“
A booking is confirmed only after advance is received and Admin-approved โ€” match the payment before moving anything to Ops.
Step 6 ยท Handover to Ops

Sales Booking Form

Fill this once the itinerary is finalised and advance is in. Download the PDF and email it to the Operations team along with the final itinerary โ€” this is what Ops books against.

โ˜…
The rule: after the itinerary is complete, fill this form, download the PDF, and send it together with the final itinerary to Ops (Jahanvi). No form = no booking starts.
1 Booking Details
Core booking information.
2 Estimated Component Costs โ€” the benchmark
Each service line with the cost you captured and the portal it came from. This is the benchmark ops will book against.
#Service TypeDescription Source / PortalDetailsEst. Cost (โ‚น)
Total Estimated Cost (Benchmark)โ‚น0
3 Notes for Ops
Special requests, deadlines, guest preferences โ€” anything ops must know.
โœ“
After downloading, email the Booking Form PDF + guest documents + final itinerary to operations@travellersdost.com, then ping Jahanvi on WhatsApp that it's sent.
Who to reach, and when

Team & Contacts

Know your lanes. Route every guest and every query to the right person.

๐Ÿ’ผ Sales
TT
Trishla TyagiSales Consultant โ€” Domestic ๐Ÿ“ž +91 82187 42966  ยท  โœ‰๏ธ trishla.tyagi@travellersdost.com
KC
Khushbu ChoudharySales Consultant โ€” International ๐Ÿ“ž +91 62633 51830  ยท  โœ‰๏ธ khushbu.choudhary@travellersdost.com
โš™๏ธ Operations
JS
โญ Senior Management
MS
Mansi SharmaOwner ๐Ÿ“ž +91 70118 57671  ยท  for any assistance required
โœ‰๏ธ Official Mailboxes
๐Ÿ’ผsales@travellersdost.comSales enquiries & quotationsโ†— โš™๏ธoperations@travellersdost.comSales always emails the handover here โ€” form + documents + itineraryโ†— ๐Ÿ“จinfo@travellersdost.comGeneral & client-facing mailโ†—
โ˜…
Handover rule: Sales always sends the Booking Form, guest documents, and final itinerary to operations@travellersdost.com โ€” never to a personal inbox.
๐Ÿ’ก
Routing: Domestic โ†’ Trishla ยท International โ†’ Khushbu ยท Bookings & trip execution โ†’ Jahanvi ยท Anything stuck or escalated โ†’ Manoj / Mansi.
Follow & share Travellers Dost โ€” if a guest asks, send them here ๐Ÿ‘‡